Privacy Policy
Primo Smash Repairs is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable Australian privacy laws.
Information We Collect
We may collect personal information when you contact us, request a quote, book a repair, or use our website. This information may include your name, phone number, email address, vehicle details, insurance information, and any other details you provide to us voluntarily.
How We Use Your Information
The personal information we collect is used solely to provide our services, respond to enquiries, manage repairs, communicate with insurers, and improve our customer service. We may also use your information to contact you regarding your repair or to provide important updates related to our services.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with relevant parties such as insurance companies, towing providers, or service partners when required to complete repairs or comply with legal obligations.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. All information is stored securely and accessed only by authorised personnel.
Website & Cookies
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. These do not collect personal information and can be disabled through your browser settings if preferred.
Access & Corrections
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date.
Third-Party Links
Our website may contain links to third-party websites. Primo Smash Repairs is not responsible for the privacy practices or content of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our website constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please Contact Primo Smash Repairs directly.
