Insurance Repairs Perth
Family-owned workshop in Osborne Park with 30+ years experience delivering insurance repairs for Perth drivers. We handle everything from your initial quote through to dealing with your insurer and completing the repair — so you don't have to manage the process yourself.
We provide insurance smash repairs in Perth from our Osborne Park workshop.
"I recently had my car repaired after a minor collision, and the entire experience with this smash repairer exceeded every expectation. From the moment I walked in, the team was professional, transparent, and genuinely committed to getting..."
— Rajesh Tiwari"Excellent service and well run business. Bill went out of his way to assist, was very reasonable cost wise and super efficient and fast. And the final job was immaculate. Highly recommend."
— Clifford Fitzhenry"Great service & repairs. Bill & Seb are good to deal with, always keeping to schedule."
— Joseph da SilvaInsurance Repairs Made Simple for Perth Drivers
At Primo Smash Repairs, we understand an accident can be a stressful and inconvenient time. That's why we take the pressure off by managing the entire repair process from assessment through to completion — keeping things straightforward.
We've built our reputation on quality repairs and word-of-mouth across Perth for over 30 years.
We provide insurance smash repairs in Perth from our Osborne Park workshop, assisting drivers across the northern suburbs and wider Perth area.
Many insurance repairs are completed within 1–3 weeks from on-site assessment, depending on parts availability, insurer approval and the extent of the damage.
Working With All Major Insurance Companies
Primo Smash Repairs works with all major insurance companies, assisting Perth drivers from initial claims through to completed repairs.
Whether you already have a claim number or you're still working out your next step, we can guide you through the process and explain what's involved.
We regularly handle insurance repairs for RAC, Allianz, CGU, NRMA, WFI, Fleet 360, Vero, Shannons, Suncorp and more.
How the Insurance Repair Process Works
You can contact us first or choose Primo Smash Repairs as your repairer when lodging your claim. From there, we take care of the entire process so you don't have to deal with the back-and-forth.
We inspect your vehicle
We assess the damage and explain what needs to be repaired.
We prepare and submit your quote
We prepare the repair quote and send everything directly to your insurer.
We handle insurer approval
We liaise with the assessor and keep the process moving so you're not chasing updates.
We complete the repairs
Once approved, we carry out all panel and paint work to a high standard.
You get your car back
Your vehicle is returned repaired, cleaned, and ready to get back on the road.
Need Help With an Insurance Claim?
If your car has been damaged and you're dealing with insurance, contact us and we'll explain exactly what to do next and handle the process for you.
Not At Fault? Start Here
If the accident wasn't your fault, you may have different options available to you.
Not-at-fault repairs are often handled differently to standard insurance repairs, so if another driver caused the damage, it's worth speaking with us first about not at fault accident repairs. We can help explain the process and point you in the right direction.
Your options may be different if you weren't at fault
This is often the best-case scenario after an accident. You may be able to claim against the other driver's insurer — without using your own policy, paying your excess, or affecting your no-claim bonus. We handle not at fault claims every day and deal directly with the other driver's insurer on your behalf.
We can often start the process immediately if you have the other driver's details.
Read more on our Not At Fault Accident page →Why Choose Primo Smash Repairs
At Primo Smash Repairs, we focus on giving customers clear advice, quality workmanship, and a repair process that feels straightforward from the start.
Over 30 Years of Smash Repair Experience
Family-Owned Workshop in Osborne Park
Honest Communication From Start to Finish
Quality Panel Beating and Spray Painting
Help With Insurance Private and Fleet Repairs
We Deal Directly With Your Insurer
We provide insurance repairs across Perth from our Osborne Park workshop, regularly assisting drivers from Osborne Park, Balcatta, Innaloo, Stirling, Karrinyup and surrounding areas.
Insurance Private and Fleet Repairs
We handle insurance, private and fleet repairs from our Osborne Park workshop.
Whether you're going through an insurer, paying privately, or managing company vehicles, we're here to help. Our team works with Perth drivers and businesses every day, keeping their vehicles on the road.
Insurance Repairs
We work directly with all major insurers, handling claim assessments, approvals, and repairs from start to finish.
Private Repairs
Not going through insurance? We handle private smash repairs and panel work for Perth drivers paying directly.
Fleet Repairs
We work with fleet operators, small businesses, and commercial vehicle owners across Perth with fast turnaround.
Related Services
Looking for a specific repair service? We offer a full range of smash repair work from our Osborne Park workshop.
Frequently Asked Questions
We regularly assist Perth customers with RAC insurance claims and repairs. We are not part of RAC's official approved repairer network, but you can still choose Primo as your repairer when lodging a claim, and we'll deal with RAC directly on your behalf.
Depending on your policy, you may be able to choose your repairer. We recommend checking with your insurer, and we're happy to explain your options.
Repair times depend on the extent of the damage, insurer approval, and parts availability. As a guide, many insurance repairs take around 1 to 3 weeks once everything is approved.
You may still have options depending on your policy. If you're unsure, contact us and we can help explain how the process works.
Loan cars may be available depending on your insurance policy and the type of claim. If you're not at fault, a hire car is often arranged through the at-fault driver's insurer. We can let you know what you may be entitled to when we assess your vehicle.
Need Help With Insurance Repairs in Perth?
If your car has been damaged and you need help with an insurance repair, Primo Smash Repairs is here to help. Call now or request a quote and we'll guide you through the next step.
