Insurance

We’re Here When You Need Us Most

Insurance Repairs

At Primo Smash Repairs, we make insurance claims easy and stress-free. Whether it’s a small scrape or major accident damage, our team manages the entire process — from assessment to completion — so you can focus on getting back on the road.

We work directly with all major insurance providers, ensuring quick approvals, quality workmanship, and complete transparency every step of the way.

Our Process

  • Accident Assistance

    Call us right after an accident — we’ll organise towing, guide you through the claim, and arrange safe transport if needed.

  • Claim Handling

    We manage all communication and paperwork with your insurer to streamline approvals.

  • Damage Assessment

    Our experts perform a detailed inspection and prepare an accurate repair quote.

  • Professional Repairs

    Certified technicians restore your car using genuine parts and premium paint systems.

  • Quality Check & Return

    Before handing your car back, every repair is inspected for safety, finish, and factory-standard quality.

QUALITY YOU CAN TRUST

For more than 30 years we’ve kept our customers happy. That’s why people choose and return to Primo Smash Repairs.
  • Approved by major insurance companies
  • Fast turnaround with honest communication
  • Loan cars available (subject to availability)
  • Friendly, professional support from start to finish

We also handle private and fleet repairs with the same level of precision and care — no matter the job size.

We’re Here To Help

Our emergency lines are open around the clock. Whether it’s day or night, Primo is always ready to assist.

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Call (08) 9444 9199